Tonight I made a phone call about an odd charge on my bank statement. I had bought one book from the company in March and was wondering why they had charged me $19.95 today. I was answered by an extremely rude costumer service lady who told me that when I bought the book I signed up for a monthly membership, in which I was being charged 19.95 every month! (Who knew?) When I told her of my frustration she replied with a condescending "Oh, my God!"
I was furious!! And for those of you who know me you know that any strong emotion is attached to my tear ducts, luckily I held off the actual down pour of tears until I was off the phone. After arguing with the woman for a while and a few more, "Oh, my God"'s I finally got the last payment of $19.95 refunded directly back into my account (well, at least supposedly, I have yet to actually receive it). I then told her that I was going to report them to the better business bureau and she replied snottily "That's fine, Mam" I could have punched her.
So I did....not punch her (I'm too much of a wuss for that...not to mention she was hundreds of miles away) I went to the bbb website and left my frustrations. Hopefully I will see something happen from it.
I was slightly nervous to tell Tony that I had wasted $100 of our money the past six months. When I did tell him he listened to my crying complaints, gave some helpful advice, and then added, my personal favorite, "and then we could kick them in the 'nards.'"
I sure love my husband. :)
If you were wondering the website, it's discountbooksales.com. It looks like an awesome deal, $5 off your first purchase and free shipping! I originally thought I bought the book for $1.25! Awesome right? But now I know I really bought the book for the fantastic price of $101.25... pretty costly book. I hope Mags enjoyed it ;) Happy $101.25 Birthday to him. :D
So if you are thinking of buying an awesomely priced book from discountbooksales.com...don't do it!! 'Cause it'll cost you way more then you bargained for.